Zappos.com built an enduring brand through customer service and company culture, but even more interesting is that they succeeded by using happiness as a business model. Drawn by the notion that anyone can apply the science of happiness to work, communities and our everyday lives, happiness has become the organizing principle behind a new business and now, a movement.
Jenn Lim is the CEO and Chief Happiness Officer of Delivering Happiness, a company she and Tony Hsieh (CEO of Zappos) co-created to inspire happiness in work, community and everyday life.
This year's TEDxKC program, If Only. Only If., examines how radical collaboration, transparency and an open-source mind-set are shaping our world. More information about TEDxKC can be found at: http://www.TEDxKC.org
In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)
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