Robin's Story: Protecting Consumers from Unfair Practices on Credit Cards
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Elizabeth Warren introduces Robin Fox, a seventh-grade science teacher from Georgia. Her credit card company increased the rate on her existing credit card balance from 10.90% to 17.90%, even though she paid her account on time every month. The increase has been particularly difficult for her family because her husband's landscaping business has... Read more
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- -: Robin's Story: Protecting Consumers from Unfair Practices on Credit Cards
February 7, 2011 (about 13 years ago)Elizabeth Warren introduces Robin Fox, a seventh-grade science teacher from Georgia. Her credit card company increased the rate on her existing credit card balance from 10.90% to 17.90%, even though she paid her account on time every month. The increase has been particularly difficult for her fam...
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- -: Andrew's Story: Protecting Consumers from Unexpected Overdraft Fees
February 7, 2011 (about 13 years ago)Elizabeth Warren introduces Andrew Giordano, a retired Baltimore police officer and Vietnam veteran who manages a fitness center for seniors. In 2009, his bank made a mistake that caused confusion about a replacement debit card for one of his accounts and automatically enrolled Andrew in an "over...
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